Terms of Service

Agreement to Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website located at specode-revitalize-me-prod.onrender.com (the "Website") and any related services provided by RM MSO National, LLC ("Company," "we," "us," or "our").

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website or use our services.

Eligibility

You must be at least 18 years of age to use our Website and services. By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Description of Services

RM MSO National, LLC provides a telehealth platform that connects patients with licensed healthcare providers for consultations, prescription services, laboratory testing, and related healthcare services. Our services include, but are not limited to:

• Telehealth consultations with licensed healthcare providers
• Prescription medication services (where permitted by applicable law)
• Laboratory test ordering and results delivery
• Health tracking and wellness monitoring tools
• Educational health resources and content

Important: Our services are not intended for medical emergencies. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room immediately.

Account Registration

To access certain features of our Website, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information during the registration process
• Maintain and promptly update your account information to keep it accurate, current, and complete
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete, or if we believe you have violated these Terms.

Healthcare Services and Provider Relationship

The healthcare providers available through our platform are independent licensed professionals. RM MSO National, LLC does not practice medicine or provide medical advice. The healthcare providers are solely responsible for the medical services they provide to you.

By using our services, you acknowledge and agree that:

• Telehealth services have inherent limitations compared to in-person care
• Healthcare providers may determine that telehealth is not appropriate for your condition and may refer you to in-person care
• You are responsible for providing accurate and complete health information
• Treatment decisions are made by the healthcare provider based on their professional judgment
• Not all prescriptions or treatments may be available through telehealth

Laboratory Testing Services

We offer laboratory testing services through third-party laboratory partners. By ordering laboratory tests through our platform, you agree to:

• Provide accurate identification and health information required for testing
• Follow all preparation instructions for your ordered tests
• Attend scheduled appointments at designated collection sites
• Acknowledge that test results are for informational purposes and should be discussed with a healthcare provider

Prescription Medications

If a healthcare provider determines that prescription medication is appropriate for your condition, the prescription will be sent to a licensed pharmacy for fulfillment. You acknowledge that:

• Prescriptions are subject to the healthcare provider's professional judgment
• Not all medications can be prescribed through telehealth services
• You are responsible for providing accurate information about your current medications, allergies, and medical history
• You must follow all instructions provided with your medication
• Controlled substances may have additional restrictions and requirements

Payment and Billing

By purchasing services through our Website, you agree to pay all fees and charges associated with your account. Payment terms include:

• All fees are stated in U.S. dollars and are non-refundable except as specified in our Refund Policy
• We accept major credit cards and other payment methods as displayed at checkout
• You authorize us to charge your selected payment method for all fees incurred
• Subscription services will automatically renew unless cancelled before the renewal date
• We reserve the right to change our prices with reasonable notice

Prohibited Conduct

You agree not to:

• Use the Website for any unlawful purpose or in violation of these Terms
• Provide false, misleading, or inaccurate information to healthcare providers or in your account registration
• Attempt to obtain prescriptions or services through fraudulent means
• Share your account credentials with others or allow others to access your account
• Interfere with or disrupt the Website or servers or networks connected to the Website
• Use any robot, spider, or other automated means to access the Website
• Attempt to gain unauthorized access to any portion of the Website or any other systems or networks
• Harass, abuse, or harm another person, including healthcare providers
• Use the Website to transmit any viruses, malware, or other harmful code

Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by RM MSO National, LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent.

Disclaimer of Warranties

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RM MSO NATIONAL, LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR SERVICES INCLUDED ON THE WEBSITE.

TO THE FULL EXTENT PERMISSIBLE BY LAW, RM MSO NATIONAL, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RM MSO NATIONAL, LLC, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

Indemnification

You agree to defend, indemnify, and hold harmless RM MSO National, LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Delaware for the resolution of any disputes.

Changes to Terms of Service

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Telehealth Consent, and any other legal notices published by us on the Website, constitute the entire agreement between you and RM MSO National, LLC concerning your use of the Website.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

support@revitalizeme.com